:root{--rose:#ad2456;--rose-light:#d88bab;--ink:#241c22;--line:#e5dee2;--soft:#fdf2f6;--bg:#f7f5f6}*{box-sizing:border-box}body{color:var(--ink);background:var(--bg);margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif}button{cursor:pointer;font-family:inherit}input,select,textarea{font-family:inherit;font-size:14px}.btn{white-space:nowrap;border:0;border-radius:8px;align-items:center;gap:8px;padding:10px 16px;font-size:14px;font-weight:600;display:inline-flex}.btn.primary{background:var(--rose);color:#fff}.btn.primary:disabled{opacity:.6;cursor:not-allowed}.btn.full{justify-content:center;width:100%}.btn-icon{border:1px solid var(--line);color:#5c525d;background:#fff;border-radius:7px;justify-content:center;align-items:center;width:30px;height:30px;display:inline-flex}.btn-icon:hover{border-color:var(--rose-light)}.btn-icon-confirm{color:#15803d;border-color:#bbf7d0}.btn-icon-cancel{color:#b91c1c;border-color:#fecaca}.btn-icon-whatsapp{color:#25d366;border-color:#bdf0d2}.btn-icon:disabled{opacity:.5;cursor:not-allowed}.login-screen{justify-content:center;align-items:center;min-height:100vh;padding:20px;display:flex}.login-card{background:#fff;border-radius:16px;width:100%;max-width:380px;padding:36px;box-shadow:0 20px 50px #241c221a}.login-brand{color:var(--rose);align-items:center;gap:10px;margin-bottom:22px;font-family:Playfair Display,Georgia,serif;font-size:1.3rem;font-weight:700;display:flex}.brand-logo{width:auto;height:32px;display:block}.login-card h1{margin:0 0 6px;font-size:1.4rem}.login-card>p{color:#756b74;margin:0 0 20px;font-size:13.5px}.field{border:1.5px solid var(--line);background:#fafafa;border-radius:10px;align-items:center;gap:10px;height:46px;margin-bottom:12px;padding:0 14px;display:flex}.field:focus-within{border-color:var(--rose);background:#fff}.field input{background:0 0;border:0;outline:none;width:100%;height:100%}.field svg{color:#b0a5ac;flex-shrink:0}.alert{border-radius:8px;align-items:center;gap:8px;margin-bottom:16px;padding:10px 14px;font-size:13.5px;display:flex}.alert-error{color:#b91c1c;background:#fff0f0;border:1px solid #fecaca}.field-error{color:#b91c1c;margin-top:4px;font-size:12px;display:block}.admin-shell{min-height:100vh;display:flex}.sidebar{border-right:1px solid var(--line);background:#fff;flex-direction:column;flex-shrink:0;width:230px;padding:22px 16px;display:flex}.sidebar-brand{color:var(--rose);align-items:center;gap:10px;padding:0 8px 24px;font-family:Playfair Display,Georgia,serif;font-size:1.3rem;font-weight:700;display:flex}.sidebar nav{flex-direction:column;flex:1;gap:4px;display:flex}.nav-item{color:#5c525d;text-align:left;background:0 0;border:0;border-radius:8px;align-items:center;gap:10px;padding:10px 12px;font-size:14px;font-weight:500;display:flex}.nav-item:hover{background:var(--soft)}.nav-item.active{background:var(--soft);color:var(--rose);font-weight:600}.sidebar-footer{border-top:1px solid var(--line);justify-content:space-between;align-items:center;padding-top:14px;display:flex}.sidebar-user{overflow:hidden}.main-content{flex:1;min-width:0;padding:32px 40px}.centered-loading{color:var(--rose);justify-content:center;align-items:center;padding:60px 0;display:flex}.centered-loading.full-page{min-height:100vh}.spin{animation:.8s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.page-header{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;margin-bottom:8px;display:flex}.page-header h1{margin:0;font-size:1.5rem}.page-hint{color:#756b74;margin:4px 0 20px;font-size:13.5px}.empty-state{color:#756b74;text-align:center;padding:40px 0}.status-tabs{background:#f0eaed;border-radius:9px;gap:6px;padding:4px;display:flex}.status-tab{color:#756b74;background:0 0;border:0;border-radius:7px;padding:7px 14px;font-size:13px;font-weight:600}.status-tab.active{color:var(--rose);background:#fff}.inline-field{align-items:center;gap:8px;font-size:13px;font-weight:600;display:flex}.inline-field select{border:1px solid var(--line);border-radius:8px;height:36px;padding:0 10px}.table-wrap{border:1px solid var(--line);background:#fff;border-radius:12px;margin-top:20px;overflow:auto}table{border-collapse:collapse;width:100%;font-size:13.5px}th{text-align:left;text-transform:uppercase;letter-spacing:.03em;color:#928a8f;border-bottom:1px solid var(--line);white-space:nowrap;padding:12px 16px;font-size:12px}td{vertical-align:top;border-bottom:1px solid #f2eef0;padding:12px 16px}tr:last-child td{border-bottom:0}.cell-strong{font-weight:600}.cell-sub{color:#928a8f;font-size:12.5px}.cell-notes{white-space:pre-wrap;max-width:220px}.row-actions{gap:6px;display:flex}.reschedule-form{flex-direction:column;gap:6px;display:flex}.reschedule-actions{gap:6px;display:flex}table input[type=number],table input[type=datetime-local],table input[type=date],table input[type=time]{border:1px solid var(--line);border-radius:6px;width:130px;padding:6px 8px}.status-badge{text-transform:capitalize;border-radius:999px;padding:4px 10px;font-size:12px;font-weight:600;display:inline-block}.status-pending{color:#92620a;background:#fff4df}.status-confirmed{color:#1e7a37;background:#e6f4ea}.status-completed{color:#2c4f9e;background:#e5ecfa}.status-cancelled{color:#b91c1c;background:#fbe7e7}.inline-form{border:1px solid var(--line);background:#fff;border-radius:12px;flex-wrap:wrap;align-items:flex-start;gap:10px;margin-top:16px;padding:16px;display:flex}.inline-form input,.inline-form select{border:1px solid var(--line);border-radius:8px;min-width:160px;height:38px;padding:0 10px}.chat-layout{grid-template-columns:280px 1fr;gap:20px;height:calc(100vh - 140px);margin-top:20px;display:grid}.conversation-list{border:1px solid var(--line);background:#fff;border-radius:12px;flex-direction:column;gap:6px;padding:12px;display:flex;overflow-y:auto}.conversation-item{text-align:left;background:0 0;border:1px solid #0000;border-radius:8px;flex-direction:column;align-items:flex-start;gap:4px;padding:10px 12px;display:flex}.conversation-item:hover{background:var(--soft)}.conversation-item.active{background:var(--soft);border-color:var(--rose-light)}.conversation-item .status-badge{margin-top:2px}.conversation-detail{border:1px solid var(--line);background:#fff;border-radius:12px;flex-direction:column;min-height:0;padding:16px;display:flex}.conversation-detail-header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;margin-bottom:12px;padding-bottom:12px;display:flex}.message-list{flex-direction:column;flex:1;gap:10px;padding:4px;display:flex;overflow-y:auto}.message-bubble{border-radius:14px;max-width:70%;padding:10px 14px;font-size:13.5px;line-height:1.45}.message-bubble.from-me{background:var(--rose);color:#fff;border-bottom-right-radius:4px;align-self:flex-end}.message-bubble.from-staff{background:var(--soft);color:var(--ink);border-bottom-left-radius:4px;align-self:flex-start}.message-sender{color:var(--rose);margin-bottom:2px;font-size:11px;font-weight:700;display:block}.message-bubble p{white-space:pre-wrap;margin:0}.message-booking-tag{opacity:.75;margin-top:4px;font-size:10.5px;display:inline-block}.composer-row{gap:8px;margin-top:12px;display:flex}.composer-row input{border:1px solid var(--line);border-radius:10px;flex:1;height:42px;padding:0 14px;font-size:14px}.composer-row .btn{justify-content:center;width:42px;height:42px;padding:0}table textarea{border:1px solid var(--line);resize:vertical;border-radius:6px;width:180px;padding:6px 8px;font-family:inherit;font-size:12.5px}